You benefit from a "30-day money-back guarantee". If you change your mind, simply contact us with supporting photos. Your satisfaction is essential to us.
If the cross does not fully meet your expectations, you can return it to us in perfect condition. We will issue your refund within 72 hours of receiving your package.
If the return is not due to a significant delivery delay, a damaged package, or a defective product, the return shipping costs will be borne by the customer.
Otherwise, they will, of course, be at our expense.
How to proceed?
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Contact us by email, stating your order number.
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We will confirm the return address and, if necessary, send you a prepaid label.
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Carefully package the cross and ship it.
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Upon receipt and verification, we will process the refund within 72 hours.