Update date:
March 16, 2026
At TheGodsCross, we want you to be completely satisfied with your order.
1. Return period
You have 30 days from receipt of your order to request a return.
2. Return eligibility conditions
To be eligible for a return, the product must:
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be returned in its original condition
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not have been damaged
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be returned with any original accessories
Any return that does not comply with these conditions may be refused.
3. How to make a return request
To request a return, please contact us at the following address:
Contact@thegodscross.com
Please include in your message:
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your name
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your order number
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the reason for the return
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photos of the product if necessary
Once your request is received, we will instruct you on how to proceed with the return.
4. Return costs
Return costs are the responsibility of the customer, except in the case of a defective product or an error on our part.
5. Refunds
Once the product has been returned and checked, the refund will be issued to the payment method used for the order.
Refunds are generally processed within 2 to 5 business days after receipt and validation of the return.
6. Damaged products or order issues
If your product arrives damaged or if you notice an error in your order, contact us as soon as possible at:
Contact@thegodscross.com
We will suggest the most suitable solution for you.
7. Contact
For any questions regarding a return or refund, you can write to us at:
Contact@thegodscross.com